Our money-back guarantee policy allows you to get money back in one of the following cases.
The company is responsible for delivering the paper at a time that you want. If the service cannot do what you ask, you can ask for a refund. You can call or chat with our customer support service team to solve the problem.
Here are some rules that we apply when customers cancel an order.
When the customer requests order cancelation before the writer is assigned, they can claim full compensation. The amount paid by the customer will be credited to their account immediately.
You can't cancel the order after a writer has been assigned. You have to wait for them to do their job. If you delay or cancel the order, the paid money will add to your account balance on our website, and it's not refundable.
The customer has a right to claim Time Delivery Difference compensation if there is any delay. This will be calculated depending on the following factors:
We cannot provide compensation for the late delivery in any of the following cases.
When a customer is not fully satisfied with their work, they can claim compensation. The QA team will take any feedback from the customer who wants to be compensated to verify their needs are met. They investigate what went wrong and calculate an amount comparable with how much percentage mistakes were made on paperwork delivered by our company.
A company cannot consider a request for compensation if it is due to receiving an unsatisfactory grade. Furthermore, drafts created by the company should only be used as reference material and not submitted directly.
If someone says that their paper is plagiarized, then you need to give them a Turnitin report. We cannot accept any other report. If you cannot show a Turnitin report, then there is no way to get your money back for your paper.
The company will process your request for a refund in seven days from the day you receive the confirmation email. The company is not responsible for any problems with your bank transfer or cannot process it because of a delay with their bank.
30 Days Money-Back Guarantee
The customer is guaranteed to receive a full refund within 30 days of purchase if the company cannot deliver the order within a specified time.